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Math Match Support

We're here to help!

Need Help?

Have a question, found a bug, or want to share feedback? We'd love to hear from you!

bobobox.app@gmail.com

Frequently Asked Questions

How do I restore my purchases?

Open Math Match, go to Settings, and tap "Restore Purchases". Make sure you're signed in with the same Apple ID or Google account used for the original purchase.

How do I remove ads?

You can remove ads by purchasing the "Remove Ads" option in the app settings. This is a one-time purchase that permanently removes all advertisements.

Why is my progress not saving?

Progress is saved locally on your device. Make sure you have enough storage space. If you uninstall the app, your local progress will be lost.

How do I request a refund?

Refunds are handled by Apple or Google, not by us directly. Please visit the App Store or Google Play Store to request a refund for your purchase.

Is my data safe?

Yes! We take privacy seriously. We do not collect personal information like names or emails. Read our Privacy Policy for full details.

How do I report a bug?

Please email us at bobobox.app@gmail.com with a description of the issue, your device model, and OS version. Screenshots are helpful!